Mission
To build strong families by connecting Tennesseans to employment, education and support services.
Vision
To revolutionize the customer experience by growing capacity to reduce dependency.
Core Values
- High Performance
- Collaboration
- Continuous Improvement
- A Shared Vision
- Customer-Centered Solutions
Service Philosophy
The Tennessee Department of Human Services will:
- Maintain the trust of our customers, partners, and the public by demonstrating excellence in service delivery, results, and effective fiscal stewardship;
- Operate from a strength perspective;
- Operate in a manner that reflects the importance of public-private partnerships in human service;
- Maintain ongoing efforts to be a learning organization;
- Be transparent, agile, innovative, and responsive;
- Engage employees and customers as strategic partners; and
- Recruit, retain, and reward high-performing employees.
